Privacy Policy
Thank you for visiting the websites and associated domains of staybit.com and clappy.io (collectively referred to as “Site”). The Site and its products, including Clappy and other Staybit products, services and subdomains, are owned and operated by Staybit, Inc. from the United States and covered through these terms and all other policies posted by Staybit, Inc. Throughout the Site and policies, the terms “we”, “us”, “platform”, “company”, “Staybit” and “our” refer to Staybit, Inc. We offer this website, including all information, tools, and services (collectively referred to as “Service”) available from this site and its subdomains to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
We are committed to protecting your privacy in accordance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
This Privacy Policy applies to personal information collected, processed, or maintained by us in the course of our business operations, including through the Service. By accessing or using the Service, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not access or use the Service.
1. INFORMATION COLLECTION AND USE
We collect various types of personal information to provide and improve our Service. The types of information we collect include, but are not limited to:
- Personal Identifiers: such as name, email address, and social media account information when you log in using GitHub or Google.
- Usage Data: information about how you use our Service, such as your IP address, browser type, unique device identifiers, pages viewed, and other similar data.
- Payment Information: we use Stripe, a third-party payment processor, to process payments for our subscription plans. We do not store your payment information on our systems; instead, we receive a token from Stripe that represents your payment method.
2. USE OF INFORMATION
We use the personal information we collect for various purposes, including to:
- Provide, maintain, and improve the Service.
- Process transactions and send you related information, including confirmations and invoices.
- Communicate with you about your account, the Service, promotions, or other news and updates.
- Analyze and monitor usage, trends, and activities in connection with the Service.
- Personalize and improve your experience on the Service.
- Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities, and protect the rights and property of Staybit, Inc. and others.
- Comply with legal obligations and enforce our agreements, including our Terms and Conditions.
3. INFORMATION SHARING AND DISCLOSURE
We may share your personal information with third-party service providers to perform certain functions on our behalf, such as processing payments, providing customer support, or performing analytics. These third parties are contractually obligated to use your personal information only for the purposes for which it is provided and to protect the confidentiality of your personal information.
The third-party service providers we use include, but are not limited to:
- Hubspot (Marketing and sales automation)
- Pendo (Product analytics)
- Segment (Customer data platform)
- Google Analytics (Web analytics)
- Stripe (Online payments)
- Retool (Internal tools building)
- Hotjar (Website user feedback and behavior analysis)
- AWS (Authentication and authorization services)
We may also disclose your personal information in the following circumstances:
- To comply with applicable laws, regulations, or legal processes, such as a court order or subpoena.
- To protect the rights, property, or safety of Staybit, Inc., our users, or others.
- In connection with a merger, acquisition, reorganization, or sale of some or all of our assets.
- With your consent or at your direction.
4. DATA RETENTION
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
5. CUSTOMER TESTIMONIALS/COMMENTS/REVIEWS
Periodically, we may publish customer testimonials on the Site, which could include personal information. We consistently obtain the express consent of the customer before posting their name alongside their testimonial.
6. DATA SECURITY & ENCRYPTION
We take the security of your information seriously. All passwords and sensitive data stored by us are encrypted using industry-standard encryption methods to help protect against unauthorized access and ensure the confidentiality of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. YOUR RIGHTS AND CHOICES
Under the CCPA and GDPR, you have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, and the right to restrict or object to the processing of your personal information. To exercise these rights, please contact us at support@staybit.com.
8. CHILDREN'S PRIVACY
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us at support@staybit.com, and we will take steps to delete the information as soon as possible.
9. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, please note that we may transfer your personal information to the United States for processing. By using our Service, you consent to the transfer of your personal information to the United States and the use and disclosure of your personal information as described in this Privacy Policy.
10. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. FOR USERS FROM UK – ICO UK
If you are a UK resident and want to learn more about your rights or we have not resolved your query regarding your Personal Data, you should contact the Information Commissioner’s Office information line on (0044) 303 123 1113 or visit their website at ico.org.uk/.
12. CONTACT US
If you have any questions about this Privacy Policy, please contact us at support@staybit.com.
Staybit, Inc. Registered in the state of Delaware.